Shipping Policy

At Nalla Suvai, we strive to provide a seamless and satisfactory shopping experience for our valued customers. This Shipping Policy outlines important information regarding the shipping process, delivery times, charges, and related terms. Please read this policy carefully before placing your order.

 

Order Processing Time:

  • All orders are processed within 1 business day (excluding weekends and holidays) upon receiving full payment.
  • Order processing includes verification, packaging, and arranging shipment.

 

Shipping Methods and Carriers:

  • We offer various shipping methods to cater to your preferences and needs.
  • The available shipping carriers may include [Carrier Name 1], [Carrier Name 2], and [Carrier Name 3].
  • The shipping carrier for your order will be selected based on factors such as the destination, package size, weight, and delivery speed.

 

Shipping Destinations:

  • We currently offer shipping to addresses within India.
  • For international shipping, please contact our customer support team for further assistance.

 

Shipping Charges:

  • Shipping charges are calculated based on the selected shipping method, package weight, destination, and any promotional offers or discounts.
  • The applicable shipping charges will be displayed during the checkout process before you complete your order.

 

Estimated Delivery Time:

  • The estimated delivery time is calculated from the date of order processing and may vary based on the shipping method and destination.
  • Standard delivery within India typically takes between 2 to 3 business days.
  • Please note that unforeseen circumstances or events beyond our control may cause delays in delivery. We appreciate your patience in such situations.

 

Tracking Information:

  • Once your order is shipped, we will provide you with a tracking number and a link to track your package.
  • You can use this tracking information to monitor the status and progress of your shipment.

 

Undeliverable Packages:

  • In the event that a package is deemed undeliverable due to an incorrect address provided by the customer or other reasons, we will contact you to resolve the issue.
  • Additional shipping charges may apply for reshipping the package.

 

Customs, Duties, and Taxes:

  • For international shipments, customs duties, taxes, or import fees may apply based on the destination country’s regulations.
  • Any such additional charges are the responsibility of the recipient and must be paid to the customs authorities or carrier upon delivery.
  • We are not responsible for any delays or additional charges related to customs clearance.

 

Shipping Policy Changes:

  • We reserve the right to modify or update this Shipping Policy at any time without prior notice.
  • Any changes will be effective immediately upon posting the revised policy on our website.

 

Contact Us:

  • If you have any questions, concerns, or require further assistance regarding our Shipping Policy, please contact our customer support team via nallasuvaisupport@gmail.com or +91 99523 38109.

 

Note: Please also refer to our Returns and Refunds Policy for information regarding product returns, exchanges, and refunds.